About Us

ABOUT US

Welcome to RedFox Property & Care Solutions

Property care professional approaching a home beside a RedFox service vehicle

About Us

A proudly Zambian company blending global best practices and American professionalism to deliver dependable, structured property care services.

Guided by proven systems—from safety protocols to rigorous quality assurance—we deliver consistent results through professionalism, accountability, and continuous improvement.

Our Story

RedFox was founded to solve a growing need in Lusaka for dependable, structured, and quality-driven property and care services. Built by leaders with extensive international professional backgrounds, RedFox integrates the best global practices into every aspect of its operations — from customer communication to safety protocols, quality control, and staff training.

We believe that exceptional service is not an accident; it is the result of disciplined systems, continuous improvement, and a commitment to doing things the right way.

Every space tells a story. Our job is to make sure yours SHINES.

Leadership Team

Meet the people behind the RedFox Eco-System.

Joshua Kasongo, Founder and CEO of RedFox Property & Care Solutions

Leadership

Joshua Kasongo

Founder & CEO

Mr. Kasongo founded RedFox Property & Care Solutions with a vision of bringing internationally recognized standards of professionalism, operational excellence, and customer service to Zambia's property care industry. Leveraging extensive senior executive leadership experience and his Master Black Belt Certification from major U.S.-based organizations and companies, Mr. Kasongo infuses elite operational discipline and strategic planning into the core of the Company. His expertise in operations management, safety standards, compliance, and workforce leadership has shaped the company's service model. This directly transforms both the client journey and workforce credibility.

Under Mr. Kasongo's leadership, RedFox has grown into a client-focused organization committed to professionalism, operational excellence, and continuous improvement. Through strategic partnerships, employee development, and a culture of innovation, he continues to advance the company's mission of delivering dependable, high-quality property and care solutions to homes, businesses, and communities across Zambia.

Strategic leadership rooted in disciplined systems, customer trust, workforce credibility, and continuous improvement.

FutureClean™ Standards

Certified Excellence in Health & Hygiene

As a FutureClean™ Certified Professional Cleaning Provider, we adhere to international hygiene standards to deliver safe, health-focused sanitization for every space we clean.

FutureClean Certified Professional Cleaning Provider badge
Quarterly audited protocols
FutureClean 2024-2025 Certified Professional Cleaning Provider badge
Reduce the spread of bacteria and viruses by 99%
Hospital-grade disinfection techniques
Fredrick Nkhoma, Operations Manager

Fredrick Nkhoma

Operations Manager

Fredrick leads every FutureClean™ team with precision and purpose, delivering flawless results on every job. From daily operations to safety and service excellence, he ensures every client space is transformed with the signature RedFox standard.

FutureClean Certified Professional Cleaning Provider emblem

Workforce Certification

RedFox FutureClean™ Academy & Workforce Certification

Certified FutureClean™ Technicians

RedFox technician is formally certified through the FutureClean™ Training Academy. Operating under standards established by our Founder & CEO, the FutureClean™ Certification Program mandates our workforce undergoes rigorous Competency-Evaluations, Practical Field Assessments, Safety-Compliant Training, and Continuous Performance Audits and Re-Certified Annually to maintain service compliance.

RedFox technicians do not simply perform service—they are certified professionals trained in standardized operating procedures, health and safety protocols, and advanced service delivery to ensure verified quality across every engagement.

Technology & Operations

FutureClean™ Technology & Operations

We leverage digital solutions to keep our operations seamless, modern, and transparent:

01
Interactive customer sign-in portalManage your account, invoices, requests, and bookings in one place.
02
Digital booking & SchedulingEffortless, hassle-free service booking.
03
Real-time service updates & Automated remindersKnow exactly when to expect your team and give live feedback.
04
Quality Control (QC) tracking & ReportsTransparent execution backed by detailed reporting.

Core Values

Core VALUES (I CARE)

I
Integrity

We operate with honesty, transparency, and ethical conduct in every interaction.

C
Consistency

Customer centered, delivering quality service every time!

A
Accountability

We take ownership of our actions, our results, and our impact. Accountability ensures that every job meets the RedFox standard.

R
Reliability

We are committed to showing up, delivering, and exceeding expectations. Reliability is the backbone of our multi-division service ecosystem.

E
Excellence

We pursue excellence in every detail — from cleaning to moving, detailing to fumigation, solar care to pool treatment. Excellence is the RedFox identity.

Why Choose RedFox?

The RedFox Advantage

World-class operations. Advanced technology. Unmatched reliability.

What We Bring
What It Means For You
Elite Six Sigma Leadership
Flawless execution and optimized service delivery backed by U.S.-certified Master Black Belt Project Management expertise.
FutureClean™ Technology
Tech-enabled scheduling, smart-chip integration, and transparent reporting for complete peace of mind.
Healthcare-Aligned Standards
Hospital-grade sanitation, eco-friendly products, and strict SOP-driven health and safety protocols.
Certified & Credible Team
Rigorously trained, highly skilled professionals who respect your space, safety, and security.
Client-Centric Service
Your satisfaction comes first. If you’re not happy with the results, RedFox will return and redo the job at absolutely no cost — guaranteed.

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Try the RedFox Experience

Dependable property care, certified professionals, and a service model designed around your peace of mind.

Schedule Now